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HALO Help Hub

Welcome to the HALO Help Hub

Important Notice: HALO Service Update

Lumiant Pty Ltd (Subject to Deed of Company Arrangement) is no longer able to provide services. As part of this process, Lumiant services, including HALO, are being suspended from around 29 June 2026.

If you would like to request a copy of your data, please email team@lumiant.io before 1 July 2026. Customers who opt in will receive a secure link to their data extract, with access available for 7 days between approximately 6–12 July 2026.

If you have any questions about the offboarding process, please contact team@lumiant.io.

Topics

  1. Getting Started with HALO
    1. Lumiant HALO Product Overview [Product Guides]
    2. Why HALO Matters: Value for Advisors [Getting Started][Positioning Guide]
    3. The Science Behind Lumiant HALO: Client Summary [Best Practices][Client-Facing]
    Show 7 more
  2. Using HALO with Clients
    1. Quick Reference: Reading US HALO Reports [Product Guide]
    2. Quick Reference: Reading AU HALO Reports [Product Guides]
    3. In-Depth Guide: Interpreting US HALO Reports [Advisor Guides][Best Practices]
    Show 7 more
  3. Integrating HALO Into Your Workflow
    1. Integrating HALO Into Your Advisory Workflow [How-To]
    2. Advisor Success Stories: HALO in Action [Case Study] [Best Practices]
    3. Using HALO with eMoney (US) [Product Guides]
    Show 4 more
  4. Client Communication & Marketing
    1. Introducing HALO: Client Engagement Brochure [Marketing Guides][Best Practices]
    2. Marketing HALO: A Client Engagement Playbook [Marketing Guide][Best Practices]
    3. How to Promote HALO to Existing Clients [Product Guides][Marketing Strategy]
    Show 10 more
  5. Product Knowledge & Methodology
    1. White Paper: The Science Behind Lumiant - The HALO Approach [White Paper][Best Practices]
    2. White Paper: A Heuristic Approach to Longevity & Health Planning [White Paper] [Thought Leadership]
    3. HALO Methodology Explained [Product Guides][Thought Leadership]
    Show 2 more
  6. Privacy, Security & Compliance
    1. HALO Privacy & Security Overview [Legal and Compliance]
    2. How HALO Manages Data and Connectivity [Legal and Compliance][Data Architecture]
    3. HALO & HIPAA: What US Advisors Need to Know [Legal and Compliance]
  7. FAQs & Troubleshooting
    1. HALO: Frequently Asked Questions [FAQs]
  8. Need Assistance? Submit a Request
    1. HALO Help
      HALO Help
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